Deterministic state
Commercial policy is deterministic code, not a model's judgement: a renewal at or above the threshold stops and waits for a named human.
Product
A framework for the customer and revenue system only your business needs.
Accordo gives coding agents CRM foundations, explicit policy and a verification loop—then leaves you with an application whose source and operating model you own.
The product model
One connected commercial system.
Model context, demand, sales, commercial decisions, orders, contracts, delivery, service and renewal as one coherent operating flow.
- Customer context
- Lead & qualification
- Opportunity
- Price & approve
- Sign & order
- Contract
- Deliver
- Serve
- Renew
Implementation truth stays separate. Current proof and limitations come from the generated claims ledger, not from this product description.
The control model
The agent authors. The system decides.
Business state changes through named services, workflows and versioned policy. Human approval remains a human act.
Visible evidence
Audit and trace travel with controlled mutations.
Owned extension
Domains attach as explicit packages rather than vocabulary hidden inside a platform core.