JTBD-DS-08 · Delivery & Service
Manage a Change Request with impact and approval
validated end to end. An automated test or a checked-in example proves the whole job. This is the only status that counts as evidence.
What the catalogue records
M14b2: a governed change request with a stated reason, decided exactly once by a human over a declared state table; approving a non-commercial replan creates an immutable versioned Plan Revision, and a commercial change raises an immutable candidate and stops — the suite fingerprints every Quote, Order, Contract and Subscription row before and after and asserts they are byte-identical. The handoff also has a recorded end — a human states what the commercial follow-up concluded elsewhere (resolved_externally or withdrawn), which amends nothing and is what stops a raised candidate blocking the project's acceptance evidence permanently. Admin section, starter journey and 22 real-Chromium checks — tests/delivery-change-acceptance-e2e.test.js, tests/delivery-change-acceptance-integration.test.js, tests/delivery-change-acceptance-evidence.test.js. Not a contract amendment: no Quote/Order/Contract is altered, no amendment record exists, and nothing is priced, quoted or invoiced from the recorded delta
Evidence
Proved by these tests, which run on every push:
tests/delivery-change-acceptance-e2e.test.jstests/delivery-change-acceptance-evidence.test.jstests/delivery-change-acceptance-integration.test.jsWhat this status does not mean
A status here describes this repository at this commit, nothing more. It is not a statement about what a CRM should do, and it is not a roadmap commitment. The whole framework is local-development-only: there is no authentication, tenancy or RBAC, so no status on this page implies you can deploy it. The boundaries are listed in full on the claims ledger.
Other jobs in Delivery & Service
- Hand over a won Deal to delivery — validated end to end
- Create a Commessa / Delivery Project from an Order — partially supported
- Involve a third-party delivery partner (engagement, role, scope) — partially supported
- Restrict partner access to assigned work only — not supported
- Manage milestones and deliverables — partially supported
- Track hours and costs on delivery — validated end to end
- Calculate delivery margin (forecast vs actual) — partially supported
- Collect customer acceptance on deliverables — partially supported